Flowers Cheam Cookie Policy

Our Approach to Cookies

At Flowers Cheam, we are committed to providing you with the best possible experience when you order flowers online. To achieve this, we make use of small data files known as cookies. This Cookie Policy explains what cookies are, the types of cookies we use, and your options for managing them while shopping with us online.

What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. These files help websites remember your actions, preferences, and login details over a period of time, enabling a smoother and more personalised browsing experience. On the Flowers Cheam website, cookies play a vital role in improving the shopping process, making it easier and more efficient for our valued Cheam customers.

Why We Use Cookies

Cookies assist us in enhancing your experience on our website. For example, they allow us to remember what you have placed in your basket, save your preferences for future visits, and provide you with relevant content and offers. By harnessing cookies, we aim to make your online flower ordering process as seamless as possible.

Categories of Cookies We Use

To support various aspects of your browsing and shopping experience, Flowers Cheam uses the following categories of cookies:

Essential Cookies

These cookies are fundamental to the operation of our website. They are necessary for basic functions such as navigating the site, accessing secure areas, and processing payments. Without essential cookies, the website cannot function correctly and some services you request may not be possible to provide.

Analytics Cookies

Analytics cookies help us understand how visitors interact with our site. By collecting information such as pages visited, time spent on the site, and error messages, these cookies allow us to analyse trends and improve the website’s performance. Importantly, analytics cookies collect data in an aggregated form, ensuring your personal information remains secure and anonymous.

Marketing Cookies

Marketing cookies are used to deliver content and advertisements that are relevant to your interests. They track your browsing behaviour across our website, so we can tailor offers and promotions just for you. With the help of marketing cookies, we aim to show you the most pertinent flowers, arrangements, and seasonal deals, enhancing your overall shopping experience at Flowers Cheam.

Managing Your Cookie Preferences

You have the ability to control and manage cookies according to your preferences. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies or notify you when cookies are being used. Be aware that restricting certain cookies may impact some features of the Flowers Cheam website, such as the checkout process or saving your preferences for future shopping sessions.

If you wish to adjust your cookie settings, check the help section of your internet browser for guidance on how to change your preferences. You can also clear cookies already stored on your device at any time. Additionally, for cookies that are not essential to website operation—such as analytics or marketing cookies—we may offer a preference management tool when you first visit our site, allowing you to accept or decline these categories as you wish.

We encourage you to periodically review your cookie preferences to ensure they align with your desired online experience. By using the Flowers Cheam website, you consent to our use of cookies as described in this policy, unless you change your preferences.

Continuous Improvement

Flowers Cheam is dedicated to maintaining transparency and control for our customers. As technologies and regulations evolve, we may update our Cookie Policy to keep you fully informed about our cookie practices. We recommend visiting this page occasionally to stay aware of any changes.